Testimonials

I was very impressed with the service provided for the property I am purchasing.   I particularly appreciated the phone call from the surveyor on the same day as this was undertaken and the overall professional service received.  Would definitely use Gateway again.

Mrs GJ - Surrey

Very professional and efficient

J Wang - London

Keep up the good work. It was a pleasure dealing with such an honest and competent company

Mr G - Bristol

Thank you so much for doing such a thorough job of my survey.  I really appreciated the fact that you addressed each of my queries within your report and that you did it so quickly too. 

Thank you very much for your survey report which we received at the end of the week.  We did find it most helpful and easy to understand, so many thanks. 

I found your staff helpful in explaining  which survey to go for and why. The response I have received with your company has been extremely helpful.  Mr Haine carried out a survey on my future property.  I found him to be efficient, informative and extremely helpful, as a “downsizer” it has been many years since I purchased a property and  quite a daunting experience. He took the time and trouble to explain the buyers survey report to me in detail.  I will be recommending your services to any of my friends who  require a survey in the future.  Thank you all for your help.

Philip Hayles was the surveyor and was friendly and courteous when getting a quotation.  The survey was booked in quickly and the report was received a day after inspection.

I have just had the pleasure to be the client of your own Clare Williams. I hardly ever leave feedback or reviews for any services but Clare was so incredible I thought I really ought to this time!  Clare has been incredibly lovely to communicate throughout the whole process, right from the very beginning. She seems to completely understand that as a first time buyer the purchase process might be stressful and she goes over and beyond to make sure the buyer feel supported. She’s been one of the most helpful and kind people I have encountered during the process of buying my first flat.  She explained everything to me very clearly when she followed up with a phone call and made recommendations.  Without her I would struggle to proceed with confidence and wouldn’t know how to tackle some issues which she noted at the property.  Clare is extremely generous with her knowledge and has such a warm demeanour, she really stands out.  I will be recommending Clare on every possible occasion. 

Over the years I’ve bought and sold a number of houses, and I can say without hesitation that this is the clearest, most thorough, most helpful survey report I have ever received. 

Just to say Richard very kindly answered my question and looked over those searches at no charge—incredibly helpful of him, as I’ve said to him, and very much appreciated. If I ever buy another property in the area, I’ll definitely be back in touch for another survey from you guys!  

We are very satisfied with Phil’s work and would recommend his service to others home buyers without a doubt! 

Thank you and your company for the outstanding work.

Thank you for sending the report through and I’d like to say that we were extremely impressed by the entire service we received. The survey was thoroughly detailed and extremely well presented. Very easy to read and ascertain the details we needed to address with our purchase.  I did speak to Tim our surveyor over a couple of issues that he had raised and he was so helpful and generous with his time and explanation of queries that we had.   We would certainly recommend you to anyone and will definitely use your services again in the future if we need to.